Frequently Asked Questions

By working with a Cole & Durham agent, you will have someone who can advise you on how to best cover your risks. Your Cole & Durham agent will also work to reduce costs and inquire about any discounts that may be available to you.

If you have more questions, or would like to speak to agent before quoting, contact us for a free insurance advice appointment.


  • Why do I need insurance?
    • Protects your assets.
    • Provides for cost of defense when you are sued.
    • Allows you to purchase such high value items as a car or a home by insuring the collateral on behalf of the financial institution that lent you the money.
    • Provides financial security for your family.
    • Provides for the health care of you and your family.
    • Allows you to remain financially solvent when you’re ill and can’t work.


  • What factors can affect my auto insurance rate?

    Your insurance costs can increase or decrease depending on your personal situation and assessed level of risk. Factors that may affect your rates include marital status, age, gender, driving history, use of vehicle, and more.

  • Is my vehicle covered against an "Act of God"?

    Yes, if Comprehensive coverage is included in your plan.


  • When do I need Workman's Comp insurance?

    Workman’s Comp Insurance is one of the few small business insurance policies regulated at the state level. Though where you live determines your insurance obligations, most states require employers to carry the coverage as soon as they hire their first employee. Your agent can help you determine your state’s requirements.

  • What if I don't have small business insurance?

    Though you may not experience a loss or lawsuit as soon as you open your doors for business, the reality is that you don’t know what the future holds. A devastating accident or disaster may be years down the road or just a day away. Also, most states require small businesses to carry certain types of coverage. Your agent can help you choose a coverage plan that suits both your requirements and your budget.

Farm & Crop

  • Does crop insurance cover crops in the event of natural disasters?

    Producers who purchased crop insurance are covered for all natural causes of loss listed in their policies. Your agent is happy to explain your crop coverage in full detail at any time.

  • Do I really need crop insurance?

    Crop insurance equals risk management. Producers should consider how a policy will work in conjunction with their other risk management strategies to ensure the best possible outcome each crop year. Your agent will work with you to develop a strong risk management strategy that includes the right crop insurance coverage for your needs.


  • What is a "preexisting condition"?

    This is normally a physical or mental condition for which medical advice, diagnosis, care or treatment is recommended or received before the effective date of the policy.

  • Do I have to pay a penalty if I don't have health insurance?

    If you don’t have health coverage for all or part of the year, you may have to pay a penalty fee. For 2016, the fee is $695 per person ($347.50 per child) or 2.5% of your household income, whichever is higher.


  • My basement flooded and all my furniture is ruined. Does my policy cover this?

    Flood coverage is generally excluded on the basic homeowners policy. However, some homeowners policies provide coverage for backup of sewers and drains that cause flooding in your basement. Check with your Lawton agent to see if this coverage is provided and how much it costs.

  • My house and all its contents were completely destroyed by fire. How can I recover this loss through my homeowners policy?

    Whether your policy pays for the replacement or just the actual cash value of items lost, the insurance company is only obligated to pay for personal property that you can show you owned at the time of loss. It is a very good idea to keep an up-to-date inventory in a secure place. It can also be very helpful to take pictures of each room and keep them with your inventory.


  • Who can take out a policy on my life?

    Only someone who has an “insurable interest” can purchase an insurance policy on your life. That means a stranger cannot buy a policy to insure your life. People with an insurable interest generally include members of your immediate family. In some circumstances your employer or business partner might also have an insurable interest.

  • Does my beneficiary have to have an "insurable interest"?

    No. If you buy a policy on your own life, you become the owner of the policy. As the owner, you can name anyone as beneficiary, even a stranger!